How Hostie Works

Automated Call & Guest Communication

Every call answered in your voice with unlimited prompts to handle reservations, events, and guest questions.

Real-Time Transparency & Control

Get transcripts of every conversation, see interactions in real time, and jump in whenever you need.

Unified Guest Communication Platform

Replace your phone system and bring calls, texts, and emails into one place—connected to your integrations.

Guest Insights & Reporting

Own your guest data so you always know who's calling, track trends, and use insights to guide decisions.

Built for Hospitality

Conversational AI that feels like a trusted teammate, with multilingual support so every guest feels welcome.

Accessible Anywhere

Manage front-of-house from any device, with smart notifications that keep your team updated.

Responsive Support from People Who Get Restaurants

Always-on support from experienced operators, with hands-on setup. A true partner, not just a platform.

Secure & Reliable Technology

Protect your guest and business data with built-in security, compliance, and permissions to control access.

For Hospitality Groups

See aggregated data, manage conversations in one inbox, and use Hostie Scoring to keep your group running smoothly.

We Offer Flexible Plans for Every Stage of Growth.

Essential

Starting at

$199

/ mo per location
For walk-in restaurants that need reliable answering and quick guest follow-ups.
Core features including a unified mobile-first platform for all calls, texts, and emails.

Text any link

Guests can view menus & book reservations through links

Standard customization

30 prompts for your most important questions

Live transcripts

Real-time visibility with transcripts, reports, and support

Operator app

Alert staff with real-time revenue and guest updates, reply to guests directly through text

Get Started

Premium

Hospitality Plus

Starting at

$599

/ mo per location
For full-service restaurants that need guest outreach and reservations in one place
Everything in Premium plus:

Hospitality group cross-booking

AI-powered recommendations when one location is booked

Enterprise level insights

Conversation scoring to spot trends and prioritize

White glove

Enhanced support benefits and personalized onboarding

Event management integrations

Capture and organize new event inquiries automatically

Marketing features

Send targeted text messages and turn callers into return guests

Product team support

Opportunity to collaborate on what you need