# Integrate with

## Olo

### Overview  
Hostie’s Virtual Concierge now integrates directly with **Olo** — letting restaurants **take orders by phone or text automatically**, with each order flowing **straight into your POS**.  
Whether a guest calls for pickup, delivery, or catering, Hostie captures the order details conversationally, confirms the menu items and modifiers, and sends them directly into your POS for kitchen prep — powered by Olo’s digital ordering backbone.

## **Why It Matters**
- **Capture every order:** Guests can place full takeout and delivery orders over the phone or SMS, 24/7 — even when your team is busy or the restaurant is closed.  
- **No redirects, no drop-offs:** Orders are taken directly inside the Hostie conversation and submitted into your Olo environment automatically.  
- **Built for accuracy:** Hostie reads from live Olo menus, pricing, and availability, ensuring orders are correct and up-to-date.  
- **Seamless with your POS:** Orders appear instantly in your POS (via Olo), just like an online or app order.  
- **Human-quality interactions:** Conversational ordering that sounds like your brand — not a bot.

## **How It Works**
1. **Guest calls or texts** your restaurant’s number.  
2. **Hostie greets them** in your brand’s voice and asks what they’d like to order.  
3. **Menu sync:** Hostie uses your live Olo menu, modifiers, and pricing to build the order.  
4. **Order confirmation:** Hostie repeats the order for accuracy and confirms pickup or delivery details.  
5. **POS sync:** The order is sent directly into Olo and automatically appears in your POS.  
6. **Guest receives confirmation:** Hostie provides order details and estimated time — just like your team would.

## **Capabilities**
- **Two-way conversational ordering** for pickup, delivery, and catering.  
- **Live Olo menu sync:** Menu items, modifiers, availability, and pricing are always current.  
- **POS integration:** Orders route through Olo into your POS for seamless fulfillment.  
- **Automated guest communication:** Order confirmations, ETA updates, and reminders.  
- **Multi-location support:** Each location’s menus, hours, and prep times are individually configured.  
- **Smart routing:** Hostie can still transfer to a manager or staff member when needed.  
- **Analytics & reporting:** Track order volume, call resolution, and sales generated via Hostie.

## **Operator Benefits**
- **Increased revenue:** Never miss a high-intent phone or text order again.  
- **Reduced labor pressure:** Hostie handles the call volume so staff can focus on hospitality.  
- **Consistent accuracy:** Live integration means no manual entry errors or outdated menu items.  
- **Better guest experience:** Guests can place orders conversationally — no app downloads or online menus needed.  
- **After-hours coverage:** Capture late-night or early-morning orders even when you’re closed.

### Setup your Integration
[Connect with Olo](https://www.olo.com/)

## Other Integrations

### **Yelp**  
  
Yelp is a trusted platform for discovering restaurants and reading reviews. Our integration ensures you never miss leads from your Yelp Business Page. When a guest clicks the “Call” button on your Yelp profile, Hostie answers instantly—capturing reservation requests, and waitlist requests, so you never miss a potential customer.  
[Get Started](https://hostie.ai/integrations/yelp)

### **Perfect Venue**  
  
The #1 highest rated event management software that's easy-to-use, affordable, and makes event planning effortless. Our integration lets you capture event inquiries automatically creates new leads in Perfect Venue—so you never miss an opportunity!  
[Get Started](https://hostie.ai/integrations/perfect-venue)