How Hostie works
Automated Call & Guest Communication
Every call answered in your voice with unlimited prompts to handle reservations, events, orders, and guest questions.
Real-Time Transparency & Control
Get transcripts of every conversation, see interactions in real time, and jump in whenever you need.
Unified Guest Communication Platform
Replace your phone system and bring calls, texts, and emails into one place—connected to your integrations.
Guest Insights & Reporting
Own your guest data so you always know who's calling, track trends, and use insights to guide decisions.
Built for Hospitality
Conversational AI that feels like a trusted teammate, with multilingual support so every guest feels welcome.
Accessible Anywhere
Manage front-of-house from any device, with smart notifications that keep your team updated.
Responsive Support from People Who Get Restaurants
Always-on support from experienced operators, with hands-on setup. A true partner, not just a platform.
Secure & Reliable Technology
Protect your guest and business data with built-in security, compliance, and permissions to control access.
Hospitality that never goes unanswered
With Hostie, every guest interaction becomes an opportunity. We help you capture more revenue, give your team time back, and keep you in control, all with support from people who know restaurants.
Never Miss a Guest
Every call answered, every opportunity captured, so you never lose a reservation, order, or connection.
Grow Revenue & Loyalty
Every conversation is a chance to make a great first impression, welcome someone new, and turn them into a regular.
Empower Your Team
Hostie complements your team so they can focus on guests in the room, not the ringing phone.
Stay in Control
See who’s calling, follow conversations in real time, and keep guest history with you.
Built for restaurants, by restaurants
We're restaurant people first. Our team includes owners, operators, hospitality partners, product designers, and AI engineers who know the pressure of nonstop calls, texts, and emails because we’ve lived it ourselves.
That’s why we partnered with some of the country’s most respected restaurants to build Hostie, the Virtual Concierge for independent restaurants and hospitality groups.
Connects with the systems you already trust
Hostie connects seamlessly with your POS, reservations, and ordering platforms so every call, text, or guest question is answered. No missed reservations, no extra steps for your staff, and full visibility into every interaction. Hostie keeps everything connected so your team can focus on the service.
Statistical Highlights
85% Answered. Hostie answers an average of 85% of questions with 15% seamlessly forwarded to a host.
Millions Calls handled. Over millions of guest calls successfully managed in the last year.
16+ Years Hostie brings over a decade of restaurant expertise.
FAQ’s
Can I keep my existing phone number?
What if someone wants to speak to an actual person?
Will my guests know they're talking to AI?
How many calls does it handle at once?
What systems are you integrated with?
How easy is it to customize Hostie?
See Hostie in action
See how Hostie works for your restaurant. Book a quick walkthrough with our team or call our live demo to try it for yourself.